Privacy Policy

Introduction

Welcome to Flavor Eat. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Flavor Eat, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account (name, email address, password)
• Apply to become a chef (contact information, food license details if required)
• Place an order (delivery address, phone number)
• Make a payment (payment card information processed securely via Stripe)
• Contact customer support

Automatically Collected Information

When you use our app, we may automatically collect:

• Device information (device type, operating system)
• Location data (with your permission, to show nearby chefs)
• Usage data (features used, pages visited, time spent)
• IP address and browser type

Camera and Photos

If you are a chef, you may use your device camera to take photos of your dishes or profile picture. These images are uploaded to our servers and may be moderated for content appropriateness.

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process orders and payments
• Connect customers with local chefs
• Provide customer support
• Send order updates and notifications
• Improve our services and user experience
• Prevent fraud and ensure platform safety
• Comply with legal obligations

Payment Information

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card number on our servers. Stripe handles all payment data securely according to industry standards.

For chefs receiving payouts, bank account information is stored securely and used solely for processing earnings transfers.

Information Sharing

We may share your information in the following situations:

• With Chefs: When you place an order, we share your delivery address and order details with the chef preparing your food.
• With Service Providers: We use third-party services for payment processing (Stripe), cloud hosting, and analytics.
• For Legal Reasons: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for legal, accounting, or business purposes even after account deletion.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@flavoreat.com.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Flavor Eat is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@flavoreat.com
• Support Page: /support